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Communication is everything. Often it’s not so much the what, but how you are presenting solutions, giving feedback, and expressing your opinions that determines if people will create rapport, build trust, and be open to hearing what you have to say.
We know it's important, it’s a critical part of how we grow and lead - ourselves and others - but how do we do it well? What factors are at play to ensure that what we say is taken as it’s intended, or isn’t awkwardly vague or disparaging. There is an art & skill to navigating and leveraging specific communication techniques to your advantage. Not in a manipulative way, but one that deepens relationships while driving results.
Vice versa, when on the receiving end - how do we turn what could be seen as a negative into a positive? How do we get the clarity we need to really use difficult conversations like negotiations, setting boundaries, handling interruptions, and constructive feedback to our advantage, and how can we even capitalize on these opportunities to advocate for ourselves, come out on top, and maybe even deepen rapport with our superiors or colleagues in otherwise uncomfortable conversations.
In this session you will: Understand the Respectful Decline to Set Boundaries and Navigate Interruptions Learn a step-by-step proven methodology for uncovering your potential audience's needs, wants, fears, & driving factors while establishing connection & trust Leverage inquiry to understand and motivate others to follow your lead Ways to come out on top, and turn what is usually an awkward conversation on its head to leverage constructive feedback to your advantage AND build trust, confidence and relationship between you and your boss.
At the end of the day, if we’re wanting to drive results as well as relationships, we need to understand how to create connection, relatability, buy-in, and trust even when we are coming from different perspectives, or even especially in those cases, and in a way that keeps everyone’s dignity intact.
Hillary Wicht is a voice and presence expert. As an executive coach specializing in the psychology of influential communication, she has been sought by the Stanford Entrepreneurial Program for her work in the psychology of pitching for profit, tapped by the Wall Street Journal for her work on the impact of gender communication styles in the corporate realm, and featured as a thought leader on the TEDx stage. Hillary uncovers the various ways in which verbal and non-verbal cues impact the psychology and neuroscience of a listener to strategically influence the way others perceive who we are, what we are capable of, the value we bring to the table and our ability to move people to action.
Hillary first learned about the power of voice and presence as a stage actress and voice performer. As a session singer she has shared her voice with people like American Idol Winner Kelly Clarkson, Broadway star Idina Menzel, Hip-hop Legend LL Cool J and Rock n roll hall of famer Leonard Cohen. As a voice over talent she’s done commercial projects for companies such as McDonalds, Mattel, AT&T, and Toyota.
Coupling her performance career with her academic background in behavioral psychology lead her to further exploration in Somatic Leadership Coaching, the psychology of body language and the psychology of influential communication, allowing her to uncover deep patterns of speech and behavior.
Hillary now supports leaders in the boardroom, courtroom, in high-stakes conversations and on the stage to leverage communication cues to generate greater influence so that their messages are heard, their purposes are valued, and the right
people take notice.
As the head of learning and events for Athena Alliance, a SaaS-based learning platform for executive women, Priscilla creates the virtual environments necessary for executive leaders to show up as their authentic selves. Her focus is on building a community where members can connect in meaningful ways on the issues that matter most to them. She is the creator, host and producer of, "Voices of Athena", a podcast highlighting the personal stories behind the successful women that make up the Athena Alliance community.
Priscilla is committed to cultivating health and wellness in the workplace and leans into her 15 years of experience leading yoga and meditation to show up to every situation with a unique and compassionate perspective.
How to Have Uncomfortable Conversations
Thu, Nov 10 @ 9:00am PT (1 hr)
Virtual (RSVP for link)
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